Shipping policy

Shipping Policy – Ak Computers

At Ak Computers, we are committed to delivering your orders quickly, safely, and efficiently across the United Arab Emirates. Below is our shipping policy outlining delivery times, charges, and procedures.

Shipping Coverage

We currently ship to all major cities and regions within United Arab Emirates. Stay tuned as we expand our delivery coverage to more areas.

Processing Time

• All orders are processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

• Standard Delivery: 3 to 7 business days

• Express Delivery (if available): 1 to 3 business days

Note: Delivery times may vary slightly based on your location or during peak seasons (e.g., holidays or sales events).

Shipping Charges

• Standard Shipping: Dhs 15–25 (based on location and weight)

• Free Shipping: On orders above Dhs 200

Shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with tracking details so you can monitor your delivery in real-time.

Delivery Partner

We work with trusted local couriers in KSA to ensure safe and timely delivery. If you face any issues, you can reach out to our support team.

Missed Delivery

If you're unavailable at the time of delivery, our courier will attempt to redeliver or contact you. In case of failed delivery attempts, your order may be returned to us.

Damaged or Lost Orders

If your order arrives damaged or appears lost:

• Contact us immediately at akcomputers101@gmail.com

• Please include your order number and a photo (if damaged)

We’ll investigate and assist with a replacement or refund where applicable.

Contact Us

For questions about your shipment or any shipping-related concerns, feel free to contact us:

📧 Email: akcomputers101@gmail.com

📍 Customer Support: Available Sunday–Thursday, 9 AM to 6 PM (UAE Time)

Thank you for choosing Ak Computers – Your Trusted Online Shopping Destination in United Arab Emirates.